Novant NHRMC’s emergency departments experiencing ‘very high volume’
WILMINGTON, N.C. (WECT) - Novant Health NHRMC’s emergency departments are experiencing “very high volume,” according to a hospital spokesperson.
Monday afternoon, the hospital sent out a mass casualty alert, saying that all five emergency departments were at surge capacity and asking all staff not currently on shift to report to their respective emergency departments immediately.
An updated message sent out later in the afternoon asked 17th Street staff to report to the hospital labor pool due to “high patient volumes and multiple trauma medical activations.”
“Our emergency departments are experiencing very high volume, and we have tools to ensure we prioritize patient care, the spokesperson said in a statement. “Calling in additional staff when we get busy is one of those tools. As always, we encourage those with non-emergent needs to visit urgent care or their primary care provider.”
Addressing confusion caused by the “mass casualty” wording, the spokesperson said calling in additional team members falls under the hospital’s mass casualty protocol.
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