After seeing our report, post office apologizes to bride-to-be
LELAND, NC (WECT) – After her original wedding invitations were damaged in a fire on a postal truck, the post office picked up the tab for the postage for a bride-to-be's new set of invitations.
The truck caught fire on Highway 74/76 in Columbus County after leaving the Leland Post Office earlier this month. The driver was not injured. Most of the mail on the truck was destroyed.
Lindsay Orem, of Leland, said she learned about the fire from a post on our Facebook page. Her wedding invitations were on the truck. Orem said she splurged on her invites because they're very special to her. Find out why by clicking here.
Orem originally told us she was upset about the way she was treated during the ordeal. She said the post office representative she spoke to didn't apologize and didn't seem to have any sympathy for her. Also, she was told the post office wasn't going to reimburse her for postage because she purchased the stamps weeks in advance.
However, after seeing our report, the post office learned of Orem's unpleasant experience and took action to resolve the situation.
"The Postal Service apologized to Ms. Orem and we extend our best wishes for a beautiful ceremony on her special day," said Monica Coachman Robbs, a post office spokesperson.
Orem was thrilled that the post office apologized and reimbursed her for the stamps, given that she is planning the wedding on a budget.
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