Power restored to households across New Hanover County

Power restored to households across New Hanover County

WILMINGTON, N.C. (WECT) - Duke Energy confirms that as of around 11:30pm Saturday night, power has been restored to nearly all of the over 8,000 households that were left in the dark.

It all started at around 9pm Saturday night when Duke Energy sent out a text alert to over 8,000 customers informing them of a power outage in their area. The outage effected the Monkey Junction, Echo Farms, and Pine Valley areas of New Hanover County.

At the time, Jeff Brooks, a spokesperson with Duke Energy Progress, sent us this statement: “The outage occurred shortly after 9 pm (9:07 pm) at a Duke Energy substation in the Winter Park area of Wilmington. We are still investigating the cause but the current estimated time of restoration is by around 11:45 p.m.. Affecting around 8,700 customers. We have crews working to restore service”.

He went on to further explain what a substation is and the importance of it by saying: “A substation reduces high voltage electricity from our larger transmission lines (that come from power plants) and then lines leave the substation to distribute electricity across that part of the city. If you were to compare it to a road system, a substation is the off ramp off the freeway that connects you to the main boulevards like College road and Carolina Beach road. So the sub station has several power lines that come out of it to serve that part of Wilmington. And there are three lines that are being affected by the outage in the substation. The total number of customers affected is 8,700 from the lines that are impacted. So our crews are examining the outage in the substation to determine the equipment problem and what they specific cause is and will then work to repair it.”

A current Duke Energy outage map can be found at https://outagemaps.duke-energy.com/#/current-outages/ncsc

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