BRUNSWICK COUNTY, N.C. (WECT) - Due to demand, North Carolina Insurance Commissioner Mike Causey announced that a Victim Assistance Center (VAC) that was set up in Carolina Shores on Thursday will continue on Friday.
“We have staff on site, experts in property casualty insurance, consumer assistance, and we’re here to help people. My message is we’re here to help. If you have a problem with a claim, with an insurance agent, insurance company, insurance agency, just get in touch with us and let us check it out,” Causey said.
The center will operate from 10 a.m. to 2 p.m. and is located at 61 Carolina Farms Boulevard, Carolina Shores, 28467.
Causey said as of Wednesday night, more than 6,500 Dorian related claims had been filed. He said Brunswick County had the fourth highest number of claims in the state.
Dozens of visitors came to the VAC Thursday with questions about claims they already filed.
“People have to be patient and I know that’s easier said than done if your roof has got a hole in it you can’t wait for the rain... If there is damage, if your roof is damaged, if there’s other damage to your home, you do have an obligation to prevent further damage,” Causey said.
Causey also warned against fraudulent contractors, and offered advice on how to avoid them.
“Do not pay money up front. Always ask for their license. Check that license, get their full name. Make sure they are a licensed contractor and ask for references. Check with the Better Business Bureau or call us at the Department of Insurance an we can give you a list of licensed contractors. But don’t be victimized twice,” he said.
According to the NWS, a dozen homes were damaged and hundreds of trees were snapped when an EF2 tornado ripped through Carolina Shores. The storm’s path was four miles long and winds reached approximately 120 mph.