BURGAW, NC (WECT) - The U.S. Post Office in Burgaw suffered serious damage from Hurricane Florence, and repairs have not been completed almost three months later.
A tarp covering the roof, insulation spilling out from removed ceiling tiles, and puddles of water can be seen at the post office on Satchwell Street.
“Hurricane Florence damaged this building extensively,” said Ralph Gardner, who was at the post office on Thursday. “It has hampered postal operations for quite some time, and we need people who are in charge of this building, we need them here to fix the place.”
People trying to use mail services on Thursday afternoon became frustrated when no employees could be found. It’s unclear if this was related to damage to the post office building.
Even though a schedule of hours inside the Burgaw Post Office indicated it would not close until 4:30 p.m., no staff members were around as of 4 p.m. when WECT arrived.
A sign on the front door explained the post office was closed Wednesday for the death of former President George H. W. Bush, but there was no indication the post office was closed on Thursday.
An inside glass door to the post office window was blocked, and employees did not answer another door when customers tried to knock multiple times.
"I decided to come here to the post office to mail my aunt’s letter, card, and pictures,” said Jeremiah Rowley. “I got here, and they are closed before the time they are supposed to close, and I don't understand why."
At least eight people trying to use mail services left confused when they could not find an employee Thursday.
“It’s a post office and it’s supposed to be open. It’s government. I don’t understand,” Rowley said. "There’s no warning that they are going to be shut down or closed today.”
“Inefficiency has been created by Hurricane Florence,” Gardner added. "I don’t see it as a dangerous building or anything, but something needs to be done.”