It's been five days since a water line break shut off water for several Nashville neighborhoods.
Leah Turner is one of the unlucky ones.
She is one of the homeowners in Green Hills and Forest Hills along and near Beacon Drive, which is referred to as the Northumberland section when it comes to water.
"I did rent a hotel room, so we're going to a hotel to shower. So that's a cost I wouldn't have been having, so that's not great," Turner said.
Metro Water Services has been dropping by toilet water and water bottles for the rest of the family.
"I have nine dogs, so they're drinking bottled water and think they're pretty fancy," Turner said.
Metro Water Services says water should be fully restored by sometime on Tuesday.
Pumping stations are being used to temporarily restore water to the other affected areas. The pump for the Northumberland area wasn't effective, so residents have had to wait for crews to reconstruct the water line between Interstate 65 and the CSX railroad.
Metro Water says the line is fixed, but it's not over yet.
"We will not be able to reestablish service to those customers in the Northumberland area until sampling has been done and we get the analysis of those samples back, which requires 24 hours," said Sonia Harvat with Metro Water Services.
Crews have to run chlorine through the new line, clean it and test it to ensure it is safe. Running water through fire hydrants is part of the process.
For Turner, this has taught her just how much water she uses in a day to hydrate her dogs. For her nine dogs, it takes six water bottles just to fill their bowl.
For her neighbors, it's been even more trying.
"A lot of my neighbors have very young kids. And I think that when you have a baby, it's much more difficult. So they're not happy," Turner said.
Metro Water officials say the line that broke is 40 years old and eroded, causing it to break.
Officials say capital funds had already been put aside to replace the line before the break, but Metro is only in the planning stages. A brand new line will be constructed next to the old one, which should take about a year.
Some residents may see discolored water or air in the lines. Those who see rusty water that does not clear within two minutes can call (615) 862-4600 to get crews to come and take a sample. For customers who see air in the lines, officials recommend to find the faucet at the highest point in the house and slightly open both the hot and cold taps. If this does fix the problem after 15 minutes, call (615) 862-4600 for assistance.
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