Car dealership refunds woman in pennies, dollar bills
The dealership gave the woman her refund - in pennies and dollar bills. (Source: WTLV/CNN)
JACKSONVILLE, FL (WTLV/CNN) - A car dealer in Jacksonville, FL had to give a customer a refund - but the customer said the dealer tried to get the last laugh.
When Irena Mujakovic purchased a 2003 Saab, she didn't expect the problems she encountered from the dealer and she didn't expect what the dealer would do when he was ordered to giver her a refund.
Mujakovic bough the car in January from Holiday Motors and it developed transmission problems. The dealership fixed it and sold her a warranty, but then it happened again.
"First time, I paid $300. Second time, they asked me $400," she said.
The college student filed a complaint with the DMV. The state agency investigated and told the dealer to give her a refund.
However, when she went to get her refund, she was given two bags of pennies and some dollar bills.
"I'm so mad with them," Mujakovic said.
She left the bags, saying she didn't know if it was the correct amount, $400, and didn't have time to count it.
When a reporter went to the car dealership, Ed Di Mirando told him that the warranty did not cover labor, but it wasn't written in the contract. That omission was Mujakovic's loophole.
"I'm doing what the DMV asked me to do," said Di Mirando. "It's legal tender."
The dealer said it's about $85 in coins. The rest of the refund is in dollar bills.
The dealer said that DMV ordered him to give her a refund, but didn't tell him how the refund should be made. As far as Di Mirando is concerned, he has complied. He says the money is waiting for her to pick it up.
Saturday, May 19 2018 1:10 AM EDT2018-05-19 05:10:39 GMT
Sunday, May 20 2018 12:05 AM EDT2018-05-20 04:05:44 GMT
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