BRUNSWICK COUNTY, NC (WECT) – A debit card scam targeting cell phone users is continuing to occur and officials are warning everyone to be on the lookout.
According to a news release from Brunswick County, scammers have been sending text messages claiming there is a problem with a person's smiONE debit card, a type of debit card frequently used with child support. However, even people without children are being contacted also.
The scam artists are pretending to be with the company that produces and manages the smiONE cards are using text messages to access your personal information.
The exact wording of the text message varies, sometimes saying that the card has been frozen or there is a fraud alert, but officials warn, they're almost always a scam.
The text message asks the recipient to call a phone number, and typically makes the issue seem urgent.
If the recipient responds, the scammers ask for personal financial information which they can use to take money from the smiONE cards.
David Stanley works for the Brunswick County Department of Health and Human Services. Stanley says that even non-parents are being targeted. He says the best way to prevent yourself from being scammed is to ignore the text messages altogether.
"Any text message that you get for smiONE cards or any county business for that matter; you should ignore those," said Stanley. "Check them out with County government if you want, but 9 out of 10 times, there's county government business not being conducted in that way."
County officials added that if you have any questions or concerns about your billing, go directly to the county office. Never provide any personal information to someone who contacts you.
If you have any questions or concerns about your smiONE card, contact the SMI Customer Service Help Desk at 1-877-776-9759.
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