NEW HANOVER COUNTY, NC (WECT) - New Hanover Regional Medical Center may have lost millions of dollars due to the past week's winter storm.
In a letter from New Hanover Regional Medical Center CEO, Jack Barto, the CEO explains that the hospital may have lost close $3 million after operating under emergency restrictions during the winter storm.
Erin Balzotti, Media Relations Specialist with NHRMC, described the amount as "a fair estimate." She explained that revenue was lost when routine procedures and operations weren't performed during the week.
Although millions may have been lost, Balzotti said the important thing to remember is that safety comes first during emergency situations.
"Our leadership doesn't make these decisions because of financial reasons," said Balzotti. "What's really important is the safety of our patients and the safety of our staff."
"The decision to go into the emergency operations mode so we didn't have people traveling back and forth to the hospital to work or to visit with patients, it didn't have anything to do with the financial piece of it, it was what was right for our patients and our staff," Balzotti elaborated.
She also said the hospital learned some beneficial tips during the storm. Staff members let patients use iPads to speak with their families via the ‘FaceTime' application. Overall, Balzotti said she was impressed with the way hospital employees handled the emergency situation.
"Everybody stepped up. They performed their roles and took great care of the patients. We've been getting good feedback from the patients about the care they experienced over the last few days during the storm."
Balzotti said the hospital staff also treated over 100 patients who suffered injuries related to the storm.
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