NEW HANOVER COUNTY, NC (WECT) – Anyone hoping for a call from county government about local emergencies can register their phone in less than a month.
An initial report found that New Hanover County discontinued its opt-in service for residents wanting a call when an emergency happens. Since that report, the county has a contract to restart the service.
The county already had the ability when the Emergency Operations Center is up and running, but non-countywide emergencies like gas leaks usually are not enough to warrant it.
Cassidian Communications should have the technology complete by August 1, according to a county spokesperson.
The new service will allow anyone to add a cell phone, unlisted number or VoIP to the county's reverse 911 contact system, which currently covers 47,000 land lines.
Included in the county's $28,750 two-year contract are 50,000 universal calling units for each year. A text equals one unit, while phone calls round to the nearest second, according to a county spokesperson.
There is no limit to the number of devices a person can register with the service. New Hanover County's population exceeds 200,000 people.
The opt-in service is an addition to an already active email and social media policy by the county, according to a spokesperson.
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