UPDATE: What's going on with NHC's emergency alert system? - WECT TV6-WECT.com:News, weather & sports Wilmington, NC

UPDATE: What's going on with NHC's emergency alert system?

Hurricane season starts June 1 and New Hanover County is fully capable of email and text alerts when the Emergency Operations Center is established, but the capability changes for events that are not countywide. Hurricane season starts June 1 and New Hanover County is fully capable of email and text alerts when the Emergency Operations Center is established, but the capability changes for events that are not countywide.

NEW HANOVER COUNTY, NC (WECT) – Hurricane season starts June 1 and New Hanover County is fully capable of email and text alerts when the Emergency Operations Center is established, but the capability changes for events that are not countywide.

Vital information from the EOC can be shared with citizens through email or text message if they sign up for "emergency information" updates. The service is available through the county's website, but it misses two components.

One is any emergency considered more local, like a gas leak or police stand-off. If the EOC is not operational, there is no update to send.

Two is the sign-up system. Nowhere in the description of the 4me sign-up system are the words "reverse notification."

The county cut off the service, according to emails circulating among county staff members. It even appears the county declined an offer from the City of Wilmington for an automated sign-up system at one point.

Instead the county relied on a manual entry method, which was discontinued. Some staff members refute these claims in other emails.

"We are working with our vendor towards implementing a self-registration system, which will allow residents to provide their cell phone, VoIP, and unlisted numbers," said New Hanover County spokesman Charles Smith.

New Hanover County has an actual reverse 911 system that covers 47,000 land lines. The population of New Hanover County exceeds 200,000 people.

Copyright 2013 WECT. All rights reserved.

  • Trending StoriesTrending StoriesMore>>

  • Actress arrested in sex trafficking in 'guru to stars' case

    Actress arrested in sex trafficking in 'guru to stars' case

    Friday, April 20 2018 4:13 PM EDT2018-04-20 20:13:13 GMT
    Friday, April 20 2018 9:34 PM EDT2018-04-21 01:34:45 GMT
    (Photo by Todd Williamson/Invision/AP, File). FILE - This June 26, 2012, file photo shows television actress Allison Mack at a party in Los Angeles. Federal prosecutors say television actress Allison Mack, from "Smallville" has been charged with sex tr...(Photo by Todd Williamson/Invision/AP, File). FILE - This June 26, 2012, file photo shows television actress Allison Mack at a party in Los Angeles. Federal prosecutors say television actress Allison Mack, from "Smallville" has been charged with sex tr...
    Federal prosecutors say a television actress best known for playing a young Superman's close friend has been charged with sex trafficking for helping recruit women to be slaves of a man who sold himself as a...More >>
    Federal prosecutors say a television actress best known for playing a young Superman's close friend has been charged with sex trafficking for helping recruit women to be slaves of a man who sold himself as a self-improvement guru.More >>
  • Dwayne 'The Rock' Johnson delights high school girl with prom surprise

    Dwayne 'The Rock' Johnson delights high school girl with prom surprise

    Friday, April 20 2018 5:35 PM EDT2018-04-20 21:35:23 GMT
    Friday, April 20 2018 5:35 PM EDT2018-04-20 21:35:23 GMT
    Katie Kelzenberg invited the Hollywood star to her prom next month. (Source: Vianney Le Caer/AP)Katie Kelzenberg invited the Hollywood star to her prom next month. (Source: Vianney Le Caer/AP)

    Katie Kelzenberg invited the Hollywood star to her prom next month.

    More >>

    Katie Kelzenberg invited the Hollywood star to her prom next month.

    More >>
  • Wells Fargo fined $1B for mortgage, auto lending abuses

    Wells Fargo fined $1B for mortgage, auto lending abuses

    Friday, April 20 2018 9:33 AM EDT2018-04-20 13:33:09 GMT
    Friday, April 20 2018 9:14 PM EDT2018-04-21 01:14:16 GMT
    (AP Photo/Matt Rourke, File). FILE - This Aug. 11, 2017, file photo shows a sign at a Wells Fargo bank location in Philadelphia. The New York Times and other news outlets are reporting Thursday, April 19, 2018, that federal regulators plan to fine Well...(AP Photo/Matt Rourke, File). FILE - This Aug. 11, 2017, file photo shows a sign at a Wells Fargo bank location in Philadelphia. The New York Times and other news outlets are reporting Thursday, April 19, 2018, that federal regulators plan to fine Well...

    Wells Fargo fined a combined $1 billion by federal regulators for abuses tied to its mortgage and auto lending businesses.

    More >>

    Wells Fargo fined a combined $1 billion by federal regulators for abuses tied to its mortgage and auto lending businesses.

    More >>
Powered by Frankly