City officials want to analyze individual water shut off cases

NEW HANOVER COUNTY, NC (WECT) - Two department heads in New Hanover County want a closer look at customers who have had their water service turned off.

The Director of Social Services and the New Hanover County's Health Director have written to Jim Quinn, the CFPUA Board Chairman, saying that they want to be notified when the company turns off someone's water service.

Both directors say they want to review each case individually, from a public health and social services perspective, to see if they can help cover the costs.

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