My Turn, Your Turn: Getting more help at the DMV

By Gary McNair - bio|email

We recently hired some new people at WECT and everyone gets the same rite of passage – a trip to the local DMV.  Let's just say the Department of Motor Vehicles is not Wilmington's Welcome Center.  They all come back with the same thought – what is going on down there?

There are waits of three, four, even five hours at the office on Carolina Beach Road, and these are not isolated incidents.

Yes, you can get there early, but you might have to camp out.  The DMV opens at 8:00 in the morning, and by 7:30 each day the line can stretch thirty deep.  They suggest you make an appointment.  That can work, but not if you're in a hurry.  The earliest available appointments are days away.

I'm not advocating another bloated bureaucracy, but four hour waits are unacceptable. There isn't a shortage of people looking for jobs, so this should be manageable.  The DMV says it's trying - but it takes six to eight weeks to properly train a worker and get them in place.  At that pace, and with a little luck, you might be able to get through the DMV line once or twice.

That's my turn.  Now it's your turn.  Send us your video submissions or emails to

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