Posted by Debra Worley - email
WILMINGTON, NC (WECT) - Members of a Wilmington health club that shut down unexpectedly this spring will get their money back.
"This gym closed its doors, and now we're able to help members get their money back," said Attorney General Roy Cooper in a statement.
Each member who purchased prepaid memberships for Port City Health Club will receive a letter telling them how much money they can expect to get back and how to claim their refund.
The letters include a short form that consumers must complete and return to Cooper's Consumer Protection Division by August 14 in order to get their refund. The form requires the consumer's signature and Social Security Number in order to process the refund.
Consumers will get 98% of their money back.
Port City consumers who have questions about the refund process can call the Attorney General's Office toll-free at 1-877-5-NO-SCAM or send email to firstname.lastname@example.org.
According to Cooper's office, hundreds of consumers complained after the gym shut down April 1, 2009.
"If your health club closes suddenly and you're out money, let us know about it," Cooper said.
Consumers can file a complaint with the Attorney General's Consumer Protection Division online at www.ncdoj.gov or call1-877-5-NO-SCAM toll-free within North Carolina.
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